Customer Success & Support Jobs at LANCH
LANCH has 2 open customer success and support roles, alongside 16 other open roles.
About LANCH
LANCH is a food-tech startup behind the food brands Loco Chicken and Happy Slice. It offers restaurant operators the opportunity to become franchise partners or to start a ghost kitchen within their existing restaurant.
The open roles
- Customer Success Manager (m/w/d): Berlin, posted 28 July 2026.
- Partner Success Manager (m/w/d): Berlin, posted 28 July 2026.
Also hiring at LANCH
LANCH is also hiring in engineering (5), sales and business development (5), operations (4), marketing and growth (1) and people and talent (1).
Its roles are in Berlin, Germany (15), remote (2), Netherlands (2) and Belgium (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is LANCH hiring for?
Engineering, sales and business development, operations, marketing and growth, and people and talent: 16 more roles.