Customer Success & Support Jobs at Kota
Kota has one open customer success and support role, fully remote, alongside 10 other open roles.
About Kota
Kota is an employee benefits platform for companies. It connects HRIS data to benefits providers, automates insurance renewals and pension setup, and provides an employee app where workers can compare and access benefits such as health insurance, life assurance, spend cards, and flexible benefits. Kota also offers an embedded insurance and retirement product called Kota Embed, which lets other platforms integrate benefits through APIs and SDKs. It works with HR platforms and payroll providers. Kota was founded in 2022 and has raised more than €20 million.
The open role
- Technical Support Engineer : remote, posted 20 July 2026.
Also hiring at Kota
Kota is also hiring in engineering (5), design (2), operations (1), product (1) and sales and business development (1).
Its roles are in Dublin, Ireland (8), remote (6) and London, UK (6).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Kota?
It is remote.
What else is Kota hiring for?
Engineering, design, operations, product, and sales and business development: 10 more roles.