Customer Success & Support Jobs at Knak
No customer success and support roles are open at Knak at the moment. The nearest open roles are linked below.
About Knak
Knak is a marketing production platform for enterprise teams. It provides a system for creating emails, landing pages, and digital assets, with AI integrated across the workflow. The platform supports building, collaborating (reviews, approvals, and AI brand/compliance checks), and launching campaigns with one-click sync to a marketing automation platform. It includes brand governance as a standard feature.
Also hiring at Knak
Knak is also hiring in engineering (2), sales and business development (2), data and AI (1), marketing and growth (1) and people and talent (1).
Its roles are in remote (4) and Ottawa, Canada (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.