Customer Success & Support Jobs at Jetson
No customer success and support roles are open at Jetson at the moment. The nearest open roles are linked below.
About Jetson
Jetson Home provides home electrification services in the United States. The company replaces gas furnaces with all-electric heat pumps in a single day, offering transparent pricing, smart app monitoring, and expert installation. Its mission is to accelerate the transition of homes in North America away from fossil fuels toward sustainable energy.
Also hiring at Jetson
Jetson is also hiring in field and trades (28), operations (13), sales and business development (5), engineering (4), marketing and growth (4) and hardware and science (3).
Its roles are in North Vancouver, Canada (15), Centennial, CO, US (13), Columbia, MD, US (7) and Nashville, TN, US (6).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.