Customer Success & Support Jobs at Incident IQ
Incident IQ has one open customer success and support role, in Atlanta, alongside 7 other open roles.
About Incident IQ
Incident IQ is a workflow management platform designed specifically for K-12 school districts. It connects technology and operational workflows to help schools streamline processes and reduce administrative burdens. The company is based in Atlanta and is used by over 2,000 districts, serving more than 12 million students and educators.
The open role
- Implementation Specialist: Atlanta, posted 31 August 2026.
Also hiring at Incident IQ
Incident IQ is also hiring in sales and business development (3), engineering (2), data and AI (1) and product (1).
Its roles are in Atlanta, GA, US (5), Alpharetta, GA, US (5) and remote (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Incident IQ?
Atlanta.
What else is Incident IQ hiring for?
Sales and business development, engineering, data and AI, and product: 7 more roles.