Customer Success & Support Jobs at Imprint
No customer success and support roles are open at Imprint at the moment. The nearest open roles are linked below.
About Imprint
Imprint provides co-branded credit card programs and related financial products for brands. The company partners with retailers and other businesses to launch credit cards designed to deepen customer loyalty and increase lifetime value, and it supplies payments infrastructure, underwriting, and customer data tools so that brands can offer financial products without becoming a bank.
Also hiring at Imprint
Imprint is also hiring in engineering (7), data and AI (6), finance and legal (3), marketing and growth (3), sales and business development (3) and operations (2).
Its roles are in New York City, NY, US (16), San Francisco, CA, US (13) and remote (10).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.