Customer Success & Support Jobs at Hyperbolic
Hyperbolic has one open customer success and support role, fully remote, alongside 14 other open roles.
About Hyperbolic
Hyperbolic operates an open-access AI cloud that provides on-demand GPUs (including H100, H200, and B200), reserved multi-node GPU clusters, and a private cloud through a global network of compute providers. It also offers a GPU marketplace and an AI inference service with an OpenAI-compatible API, aimed at AI teams and builders who need affordable computing for training, fine-tuning, and production workloads.
The open role
- Technical Support Engineer: remote, posted 28 August 2026.
Also hiring at Hyperbolic
Hyperbolic is also hiring in engineering (6), operations (3), finance and legal (2), marketing and growth (2) and product (1).
Its roles are in San Francisco, CA, US (10) and remote (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Hyperbolic?
It is remote.
What else is Hyperbolic hiring for?
Engineering, operations, finance and legal, marketing and growth, and product: 14 more roles.