Customer Success & Support Jobs at Hive Global
Hive Global has 2 open customer success and support roles, alongside 73 other open roles.
About Hive Global
Hive provides cloud-based AI solutions and APIs that developers can integrate into applications to understand, search, and generate content. Its pre-trained AI models support content moderation, detection of objects and scenes, detection of AI-generated content, people and identity recognition, translation, and search. Hive also offers turnkey software applications powered by its AI models for use cases such as brand protection, sponsorship measurement, and context-based ad targeting.
The open roles
- Customer Success Lead: San Francisco, Lead, posted 5 November 2025.
- Engagement Manager: San Francisco, posted 5 February 2021.
Also hiring at Hive Global
Hive Global is also hiring in engineering (24), operations (13), sales and business development (10), product (6), data and AI (5) and marketing and growth (5).
Its roles are in San Francisco, CA, US (57), Seattle, WA, US (17), New York City, NY, US (1) and Delhi, India (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Hive Global hiring for?
Engineering, operations, sales and business development, product, data and AI, and marketing and growth: 63 more roles.