Customer Success & Support Jobs at HeyGen
HeyGen has one open customer success and support role, fully remote, paying GBP 70k to 110k a year, alongside 14 other open roles.
About HeyGen
HeyGen is an AI video creation platform that generates videos from text, images, or audio, with features such as narration, captions, visuals, and animations. It offers an AI avatar generator for creating realistic, consistent digital avatars of people, and is used for applications like social content, online courses, legal, finance, and real estate.
The open role
- Enterprise Customer Success Manager — UK, Remote Contract: remote, GBP 70k to 110k, posted 29 July 2026.
Also hiring at HeyGen
HeyGen is also hiring in engineering (9), marketing and growth (2), finance and legal (1), operations (1) and sales and business development (1).
Its roles are in San Francisco, CA, US (13), Los Angeles, CA, US (11), Palo Alto, CA, US (10) and Toronto, Canada (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at HeyGen?
It is remote.
How much does it pay?
GBP 70k to 110k a year, as stated in the posting.
What else is HeyGen hiring for?
Engineering, marketing and growth, finance and legal, operations, and sales and business development: 14 more roles.