Customer Success & Support Jobs at Heron Power
No customer success and support roles are open at Heron Power at the moment. The nearest open roles are linked below.
About Heron Power
Heron Power develops industrial power electronics for the electric grid, including solid-state transformers and inverters. Its Heron Link products are designed for data centers and for solar and storage applications, aiming to help the electricity sector scale infrastructure.
Also hiring at Heron Power
Heron Power is also hiring in engineering (30), hardware and science (6), operations (2), sales and business development (2), design (1) and finance and legal (1).
Its roles are in Scotts Valley, CA, US (44).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.