Customer Success & Support Jobs at HappyCo
HappyCo has 3 open customer success and support roles, 2 of them remote, alongside 4 other open roles.
About HappyCo
HappyCo provides property maintenance management software and an AI platform for multifamily operators. The platform manages work orders, automates maintenance, and tracks property data in real time. It covers maintenance operations, after-hours support, asset insights, and performance evaluation, and offers centralized maintenance tracking. The company also builds mobile and cloud solutions for real-time property data.
The open roles
- Level 2 Support Representative: remote, posted 31 August 2026.
- Customer Experience Manager: New York City, USD 90k to 120k, posted 26 August 2026.
- Call Handling Specialist: remote, posted 14 November 2025.
Also hiring at HappyCo
HappyCo is also hiring in sales and business development (2), design (1) and field and trades (1).
Its roles are in Canada (1), remote (1) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 3 open customer success and support roles at HappyCo are remote.
What else is HappyCo hiring for?
Sales and business development, design, and field and trades: 4 more roles.