Customer Success & Support Jobs at Guidde
Guidde has 2 open customer success and support roles, alongside 6 other open roles.
About Guidde
Guidde is an AI digital adoption platform. It uses generative AI to turn workflows into multi-format documentation, such as step-by-step video guides. The platform helps teams share knowledge with employees, customers, and AI systems through in-app video guides.
The open roles
- Customer Experience Specialist: New York City, USD 55k to 70k, posted 26 August 2026.
- Customer Experience Specialist: Tel Aviv, posted 5 July 2026.
Also hiring at Guidde
Guidde is also hiring in marketing and growth (2), sales and business development (2), engineering (1) and product (1).
Its roles are in Tel Aviv, Israel (5) and New York City, NY, US (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Guidde hiring for?
Marketing and growth, sales and business development, engineering, and product: 6 more roles.