Customer Success & Support Jobs at GridX
GridX has 2 open customer success and support roles, alongside 7 other open roles.
About GridX
GridX provides flexible energy management software for homes and electric vehicle charging sites. Its white-label connectivity and flex platform connects distributed energy resources to optimize energy flows and monetize their flexibility. The company also offers analytics solutions that utilities and energy technology providers use to tell customers what they can expect to pay for clean energy choices, such as switching to a time-of-use rate plan or buying an electric vehicle.
The open roles
- Technical Support Manager, Billing - Remote US: location not stated, USD 75k to 95k, posted 3 August 2026.
- Senior Technical Support Manager - Remote US, EST or CST: Estherville, USD 85k to 105k, Senior, posted 24 July 2026.
Also hiring at GridX
GridX is also hiring in engineering (4), sales and business development (2) and operations (1).
Its roles are in remote (6), Munich, Germany (6), Aachen, Germany (6) and Denver, CO, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is GridX hiring for?
Engineering, sales and business development, and operations: 7 more roles.