Customer Success & Support Jobs at GRID eSports GmbH
GRID eSports GmbH has one open customer success and support role, fully remote, alongside 10 other open roles.
About GRID eSports GmbH
GRID eSports GmbH provides a data platform for sourcing, managing, analyzing, and distributing in-game telemetry data from competitive game titles. The platform is aimed at game publishers and developers and is the official data platform for Riot Games, Ubisoft, and KRAFTON. Its data supports use cases such as live esports tracking, player statistics, broadcast enhancements, betting, and new revenue streams.
The open role
- Support Operator South America (m/f/x): remote, posted 24 August 2026.
Also hiring at GRID eSports GmbH
GRID eSports GmbH is also hiring in finance and legal (4), operations (2), sales and business development (2), data and AI (1) and engineering (1).
Its roles are in remote (10), Wrocław, Poland (10), Prague, Czechia (7) and Lima, Peru (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at GRID eSports GmbH?
It is remote.
What else is GRID eSports GmbH hiring for?
Finance and legal, operations, sales and business development, data and AI, and engineering: 10 more roles.