Customer Success & Support Jobs at Gorilla Link
Gorilla Link has one open customer success and support role, fully remote, alongside 4 other open roles.
About Gorilla Link
Gorilla provides an energy margin intelligence platform for energy retailers. The platform connects commercial, operational, and trading data, unifying pricing, forecasting, hedging, billing, and finance to give teams a single view of cost, risk, and margin, enabling them to see, steer, protect, and grow their margin.
The open role
- Support Analyst: remote, posted 1 September 2026.
Also hiring at Gorilla Link
Gorilla Link is also hiring in sales and business development (3) and engineering (1).
Its roles are in remote (2), Germany (2), London, UK (2) and Austin, TX, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Gorilla Link?
It is remote.
What else is Gorilla Link hiring for?
Sales and business development and engineering: 4 more roles.