Customer Success & Support Jobs at Giga ML
Giga ML has one open customer success and support role, in San Francisco, paying USD 200k to 250k a year, alongside 31 other open roles.
About Giga ML
Giga ML is a company that develops enterprise AI agents for customer support. Its agents handle complex conversations across chat, voice, and email, and are designed for large enterprises in regulated environments where accuracy and compliance matter. The company works with Fortune 500 customers, including DoorDash, and recently raised a $61M Series A.
The open role
- Customer Success Lead (San Francisco): San Francisco, USD 200k to 250k, Lead, posted 12 September 2026.
Also hiring at Giga ML
Giga ML is also hiring in engineering (14), sales and business development (14), design (1), marketing and growth (1) and operations (1).
Its roles are in San Francisco, CA, US (16), New York City, NY, US (7), Seattle, WA, US (2) and Dallas, TX, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Giga ML?
San Francisco.
How much does it pay?
USD 200k to 250k a year, as stated in the posting.
What else is Giga ML hiring for?
Engineering, sales and business development, design, marketing and growth, and operations: 31 more roles.