Customer Success & Support Jobs at Galileo

Galileo is a virtual care company that provides 24/7 telehealth consultations for urgent and primary care. Its services include annual preventative visits, screenings, prescription renewals, treatment for common illnesses, and ongoing care for chronic conditions such as diabetes, high blood pressure, asthma, and mental health. Galileo operates as a team-based medical practice across 50 states, delivering care by phone and in the home, and works with health plans, employers, and large organizations. It was founded by Dr. Tom X. Lee, who also founded One Medical and Epocrates.

• Customer Service Representative: Texas, US, posted 14 August 2026.

Galileo is also hiring in healthcare and care services (9), people and talent (1), retail and hospitality (1) and sales and business development (1).

Its roles are in United States (13) and remote (6).

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.