Customer Success & Support Jobs at Famly
Famly has one open customer success and support role, in Copenhagen, alongside 9 other open roles.
About Famly
Famly provides an all-in-one software platform for nurseries and early childhood education settings, primarily in the UK and Ireland. The platform handles administrative tasks for educators and staff, aiming to give them more time to focus on the children. The company also produces content for educators, such as a podcast.
The open role
- Customer Success Manager UK: Copenhagen, posted 8 September 2026.
Also hiring at Famly
Famly is also hiring in sales and business development (4), engineering (3), operations (1) and product (1).
Its roles are in Copenhagen, Denmark (7), Berlin, Germany (1), London, UK (1) and Arlington, VA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Famly?
Copenhagen.
What else is Famly hiring for?
Sales and business development, engineering, operations, and product: 9 more roles.