Customer Success & Support Jobs at Enterpret
Enterpret has one open customer success and support role, in New York City, alongside 14 other open roles.
About Enterpret
Enterpret is a customer intelligence platform that centralizes customer feedback from sources such as surveys, reviews, support tickets, and communities. It uses AI to classify feedback, connect it to customer context, and provide dashboards and insights that help product and customer experience teams understand and act on feedback. Its customers include companies such as Canva, Notion, and Perplexity, and it is backed by investors including Kleiner Perkins, Canaan Partners, and Peak XV Partners.
The open role
- Strategic Customer Success Manager: New York City, posted 31 July 2026.
Also hiring at Enterpret
Enterpret is also hiring in engineering (5), sales and business development (5), operations (2), data and AI (1) and product (1).
Its roles are in New York City, NY, US (7), Bengaluru, India (7), remote (2) and San Francisco, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Enterpret?
New York City.
What else is Enterpret hiring for?
Engineering, sales and business development, operations, data and AI, and product: 14 more roles.