Customer Success & Support Jobs at Diagrid
Diagrid has one open customer success and support role, fully remote, alongside 6 other open roles.
About Diagrid
Diagrid provides an agentic durable execution platform for production AI. Its platform adds automatic crash recovery and cryptographically verifiable execution to existing agent frameworks, so AI agents can recover without losing state and every step is attested. It is built by the creators of Dapr and KEDA and works with any agent framework.
The open role
- Customer Engineer: remote, posted 29 June 2026.
Also hiring at Diagrid
Diagrid is also hiring in engineering (4), marketing and growth (1) and sales and business development (1).
Its roles are in remote (7), San Francisco, CA, US (4), Canada (3) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Diagrid?
It is remote.
What else is Diagrid hiring for?
Engineering, marketing and growth, and sales and business development: 6 more roles.