Customer Success & Support Jobs at DEUNA
DEUNA has 3 open customer success and support roles, 1 of them remote, alongside 10 other open roles.
About DEUNA
DEUNA is a payments technology company that provides an AI-powered orchestration and payments platform called ATHIA for large enterprises. The platform aims to increase payment approval rates, reduce costs, and unlock new revenue. It offers a single integration to connect to more than 400 payment providers, antifraud tools, and alternative payment methods, and includes no-code orchestration, unified payments operations, reconciliations, subscriptions, one-click checkout, and dynamic checkout.
The open roles
- Implementation Manager US: New York City, posted 9 September 2026.
- Implementation Manager: New York City, posted 23 June 2026.
- Head of Implementation: remote, Head, posted 20 November 2025.
Also hiring at DEUNA
DEUNA is also hiring in engineering (2), operations (2), product (2), sales and business development (2), data and AI (1) and finance and legal (1).
Its roles are in Bogotá, Colombia (7), Mexico City, Mexico (7), San Francisco, CA, US (6) and New York City, NY, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
1 of the 3 open customer success and support roles at DEUNA are remote.
What else is DEUNA hiring for?
Engineering, operations, product, sales and business development, data and AI, and finance and legal: 10 more roles.