Customer Success & Support Jobs at Decoda Health
Decoda Health has one open customer success and support role, in Toronto, alongside 2 other open roles.
About Decoda Health
Decoda provides an AI-native operating system for medical spas, wellness, and weight loss clinics. The platform replaces multiple disconnected tools with a single system for scheduling, charting, payments, inventory, marketing, and patient communication. It includes AI features such as an AI front desk that books patients, an ambient scribe for clinical notes, and automated follow-ups. It is designed for elective-care clinics including med spas, wellness, longevity, and aesthetics practices.
The open role
- Onboarding Specialist: Toronto, posted 24 July 2026.
Also hiring at Decoda Health
Decoda Health is also hiring in engineering (2).
Its roles are in Toronto, Canada (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Decoda Health?
Toronto.
What else is Decoda Health hiring for?
Engineering: 2 more roles.