Customer Success & Support Jobs at Cranston AI
Cranston AI has one open customer success and support role, fully remote, paying USD 120k to 160k a year, alongside 2 other open roles.
About Cranston AI
Cranston provides AI tax and accounting software for CPA firms. It prepares tax returns, checks client documents, performs bookkeeping, and tracks practice work inside tools the firm already uses (such as QuickBooks, Drake, and CCH Axcess), with firm staff reviewing and approving the AI's work.
The open role
- Customer Implementation Lead: remote, USD 120k to 160k, Lead, posted 2 September 2026.
Also hiring at Cranston AI
Cranston AI is also hiring in engineering (1) and finance and legal (1).
Its roles are in San Francisco, CA, US (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Cranston AI?
It is remote.
How much does it pay?
USD 120k to 160k a year, as stated in the posting.
What else is Cranston AI hiring for?
Engineering and finance and legal: 2 more roles.