Customer Success & Support Jobs at Chromatic
Chromatic has one open customer success and support role, fully remote, paying USD 110k to 160k a year, alongside 5 other open roles.
About Chromatic
Chromatic is a frontend UI testing and review platform for teams. It catches visual, interaction, and accessibility issues in web applications before they ship. The platform tests every change in real browsers, capturing visual snapshots across UI states, themes, and viewports, detects WCAG accessibility violations, and verifies interactions such as click, type, hover, and drag. It works with Storybook, Playwright, and Cypress tests, and adds visual, accessibility, and functional checks without requiring extra test writing. It also lets teams assign reviewers to speed up sign-off and provides validated UI context for AI agents. The platform is made by the Storybook team.
The open role
- Customer Success Manager: remote, USD 110k to 160k, posted 17 July 2026.
Also hiring at Chromatic
Chromatic is also hiring in engineering (2), marketing and growth (2) and product (1).
Its roles are in United States (6), remote (6) and Canada (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Chromatic?
It is remote.
How much does it pay?
USD 110k to 160k a year, as stated in the posting.
What else is Chromatic hiring for?
Engineering, marketing and growth, and product: 5 more roles.