Customer Success & Support Jobs at CharterUP
CharterUP has one open customer success and support role, fully remote, alongside 13 other open roles.
About CharterUP
CharterUP operates an online marketplace for charter bus rentals, providing real-time quotes, availability, booking, and trip tracking. It works with a network of bus companies across the U.S. and also offers private shuttle solutions and long-term transportation programs for organizations.
The open role
- Customer Support Coordinator: remote, posted 1 September 2026.
Also hiring at CharterUP
CharterUP is also hiring in engineering (4), people and talent (4), data and AI (3), operations (1) and product (1).
Its roles are in Austin, TX, US (7), remote (4) and Brazil (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at CharterUP?
It is remote.
What else is CharterUP hiring for?
Engineering, people and talent, data and AI, operations, and product: 13 more roles.