Customer Success & Support Jobs at Carefeed
Carefeed has one open customer success and support role, in Cincinnati, alongside 5 other open roles.
About Carefeed
Carefeed is an operations platform for senior living and long-term care communities. It provides tools for staff coordination, resident and family communication, admissions with e-signatures, billing and online payments, and care conferences. The platform integrates with EHR and HRIS systems to centralize workflows across departments.
The open role
- Client Experience Specialist, Onboarding: Cincinnati, posted 8 December 2025.
Also hiring at Carefeed
Carefeed is also hiring in engineering (3) and product (2).
Its roles are in Chicago, IL, US (4), remote (1) and Cincinnati, OH, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Carefeed?
Cincinnati.
What else is Carefeed hiring for?
Engineering and product: 5 more roles.