Customer Success & Support Jobs at BriteCore
BriteCore has 2 open customer success and support roles, 2 of them remote, alongside 7 other open roles.
About BriteCore
BriteCore provides a cloud-native, AI-embedded core platform for property and casualty (P&C) insurers. The platform supports policy administration, underwriting, billing, claims, and finance, and serves P&C carriers and MGAs. It aims to help insurers improve efficiency, flexibility, and customer experience through modern technology.
The open roles
- Senior Implementation Analyst: remote, Senior, posted 18 November 2024.
- Senior Project Delivery Manager: remote, Senior, posted 6 November 2024.
Also hiring at BriteCore
BriteCore is also hiring in engineering (5) and sales and business development (2).
Its roles are in Buenos Aires, Argentina (5), São Paulo, Brazil (4), Chicago, IL, US (2) and San Mateo, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at BriteCore are remote.
What else is BriteCore hiring for?
Engineering and sales and business development: 7 more roles.