Customer Success & Support Jobs at Branch Messenger
Branch Messenger has one open customer success and support role, fully remote, paying USD 60k to 68k a year, alongside 6 other open roles.
About Branch Messenger
Branch provides a payments platform that helps businesses pay W-2 and 1099 workers. The platform offers cashless tips, reimbursements, a paycard alternative, and earned wage access, and does not require pre-funding. Branch also offers workers free financial services and tools to access earnings and build financial freedom.
The open role
- Training and Documentation Specialist: remote, USD 60k to 68k, posted 12 August 2026.
Also hiring at Branch Messenger
Branch Messenger is also hiring in engineering (3), finance and legal (1), operations (1) and sales and business development (1).
Its roles are in United States (7) and remote (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Branch Messenger?
It is remote.
How much does it pay?
USD 60k to 68k a year, as stated in the posting.
What else is Branch Messenger hiring for?
Engineering, finance and legal, operations, and sales and business development: 6 more roles.