Customer Success & Support Jobs at Binti
Binti has 2 open customer success and support roles, 2 of them remote, alongside 8 other open roles.
About Binti
Binti provides software for child welfare agencies. Its platform helps agencies manage work from prevention to placement, including modules for service referral management and family finding. The software is used by social workers and aims to reduce administrative tasks and improve outcomes for children and families.
The open roles
- Customer Success Operations Specialist: remote, USD 100k to 165k, posted 11 August 2026.
- Lead Customer Success Manager: remote, USD 155k to 185k, Lead, posted 11 August 2026.
Also hiring at Binti
Binti is also hiring in engineering (6), design (1) and product (1).
Its roles are in San Francisco, CA, US (9), Seattle, WA, US (4) and remote (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Binti are remote.
What else is Binti hiring for?
Engineering, design, and product: 8 more roles.