Customer Success & Support Jobs at Benepass
Benepass has 2 open customer success and support roles, 2 of them remote, alongside 3 other open roles.
About Benepass
Benepass is a fintech platform that helps companies fund, administer, and track flexible employee benefits. Employers set contribution amounts and eligible spend categories, and employees use a Benepass card to pay for eligible expenses such as student loans, mental health services, commuter costs, vision care, and childcare. It is designed for global and hybrid/remote-first teams.
The open roles
- Senior Customer Success Manager: remote, Senior, posted 26 August 2026.
- Customer Experience Associate: remote, Junior, posted 14 August 2026.
Also hiring at Benepass
Benepass is also hiring in product (2) and engineering (1).
Its roles are in remote (4) and Chandler, AZ, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Benepass are remote.
What else is Benepass hiring for?
Product and engineering: 3 more roles.