Customer Success & Support Jobs at april
april has 4 open customer success and support roles, 4 of them remote, alongside 12 other open roles.
About april
april provides embedded, white-label tax solutions for financial platforms. Its AI-powered tax engine enables platforms to offer tax filing, tax planning, and tax estimation tools. The company's products include customizable filing experiences, real-time tax impact calculations for financial decisions, and access to up to seven years of tax data via a tax transcript API. april integrates with partner apps through API-first infrastructure to deliver tax intelligence within existing financial services.
The open roles
- Customer Success Manager - Wealth Management: remote, USD 120k to 150k, posted 13 August 2026.
- Associate Customer Success Manager: remote, USD 90k to 110k, Junior, posted 3 August 2026.
- Tier 1 Tax Support Specialist: remote, USD 70k to 80k, posted 28 July 2026.
- Customer Success Manager - Banking: remote, USD 120k to 150k, posted 16 June 2026.
Also hiring at april
april is also hiring in engineering (5), finance and legal (4), data and AI (1), design (1) and sales and business development (1).
Its roles are in New York City, NY, US (7) and Tel Aviv, Israel (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
4 of the 4 open customer success and support roles at april are remote.
What else is april hiring for?
Engineering, finance and legal, data and AI, design, and sales and business development: 12 more roles.