Customer Success & Support Jobs at ALT21
No customer success and support roles are open at ALT21 at the moment. The nearest open roles are linked below.
About ALT21
ALT21 is a regulated business foreign exchange, payments, and hedging platform for growing and mid-market companies. It offers transparent FX pricing, international payments, cash management, and hedging tools. The company is regulated by the FCA and MFSA, and distributes its products through partner channels to small and medium-sized enterprises. It has offices in London, Dublin, Portugal, and Malta.
Also hiring at ALT21
ALT21 is also hiring in sales and business development (13).
Its roles are in London, UK (4), Amsterdam, Netherlands (4), Holborn, UK (4) and Dublin, Ireland (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.