Customer Success & Support Jobs at Ajua
Ajua has 3 open customer success and support roles, alongside 6 other open roles.
About Ajua
Ajua is a customer experience and analytics platform for businesses in Africa. It provides technology that integrates with businesses to measure and optimize customer experience, helping them create actionable strategies to drive growth.
The open roles
- Customer Success Engineer: Implementation & Support: Nairobi, posted 1 December 2020.
- Customer Success Manager: Nairobi, posted 24 November 2020.
- Customer Success Engineer: Nairobi, posted 2 November 2020.
Also hiring at Ajua
Ajua is also hiring in engineering (3), data and AI (1), design (1) and sales and business development (1).
Its roles are in Nairobi, Kenya (8) and Lagos, Nigeria (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Ajua hiring for?
Engineering, data and AI, design, and sales and business development: 6 more roles.