What else is AdalFi hiring for?

Engineering, marketing and growth, operations, people and talent, data and AI, and design: 15 more roles.

Customer Success & Support Jobs at AdalFi

About AdalFi

AdalFi is a fintech company that provides a digital lending platform. It uses AI-powered credit scoring to assess consumers and small and medium-sized enterprises (SMEs), including those with limited credit history, and offers lending products such as personal loans, salary advances, credit cards, auto loans, revolving finance, supply chain finance, and term loans. Its platform is designed for banks, fintechs and other lenders, and platform businesses and marketplaces, enabling real-time, automated lending decisions through APIs and embedded banking channels. The company focuses on Pakistan.

The open roles

Customer Success Manager - Fintech: Karachi, posted 14 November 2025.
Implementation Engineer: Karachi, posted 4 July 2025.

Also hiring at AdalFi

AdalFi is also hiring in engineering (6), marketing and growth (3), operations (2), people and talent (2), data and AI (1) and design (1).

Its roles are in Lahore, Pakistan (14), Karachi, Pakistan (12) and Islamabad, Pakistan (1).

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.